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Running a small business is not easy even when you can concentrate on your core skills. A problem that hits all businesses sooner or late is the paper that piles up.

Suddenly people who want to be entrepreneurs find that they are spending all their time dealing with their business admin when they should be spending time with their customers and growing their business.

Virtual Assistants

One way to reduce the admin workload is to contract it out. Virtual assistants are independent contractors who can help you out . . . more information about virtual assistants

Customer Service

It's big and it's clever. Good customer service will keep your customers coming back for more. You already know how hard it is to get a new customer for your business so why throw your old ones away?

You only have to have one thing to deliver good customer service and it doesn't cost anything it's free and no amount of books, trainers, consultants or money will get it for you. . . . find out more about customer service

Free Help and Advice for Small Businesses

There is lots of free help out there for people starting a new business. Take advantage of it and spend your time working on growing your business. For general advice not just admin take a look at these links to  free business advice

Greening the Workplace

Look after your money and the environment. Thirty-five ways to reduce, reuse and recycle in the workplace

Professional Image

One of the things that creates a professional image is consistency or in other words creating a brand.

From an admin point of view there a small touches which constantly reinforce your brand. These may be barely noticeable individually but they combine to make your overall look more consistent. professional looking admin

Keep in touch with customers

It's much more difficult to get a new customer than to keep an existing one. Keeping in touch with your customers whether that is by e mails, newsletters, telephone or regular visits keeps your company in their mind. This doesn't mean of course that you should be pestering them with telesales calls or spamming them constantly with e mails. Your contact should be well timed and appropriate to their needs. They will then value your e mails or telephone calls as useful and your company too. . . more about customer relationship management

Virtual Offices

Working from but want to appear to be working in the city? A virtual office could be the answer

Free Admin Software

You don't need to break the bank to pick up some useful software to streamline your business admin

Choosing Business Software

It's a minefield and you could be stuck with costly mistakes for years to come. Information on choosing business software